History of Merkandi

2024

May, 2024

New option for sellers - the ability to add trade terms and return policy

An exciting new option for sellers allows you to add trading terms and a return policy, which significantly increases transparency and customer trust! This makes it easy to avoid misunderstandings and reduce the number of complaints, which leads to greater buyer satisfaction.

April, 2024

Automatic translation of wholesaler descriptions

We have implemented a new feature - from now on, all wholesale descriptions will be translated into all languages. Thanks to this, customers from every country will be able to learn more about your company.

March, 2024

Notification about new features and changes

From now on, in each user's dashboard, at the very top, we will display changes that took place on Merkandi. This way, you will never miss new functionalities and changes that we have prepared for you.

February, 2024

Trading Path to Success Course

We have published a course for beginners and advanced wholesalers. You will find all the necessary information there - from the selection of the industry, through storage, financing, sales to marketing. The course is free and available to registered users. We invite you to watch!

PIN entry for customer service

We have introduced individual PIN codes for customers to increase security and facilitate authorization when contacting customer service. Thanks to this, the verification process is faster and data security on the platform has been significantly strengthened.

January, 2024

Ability to log in multiple users to a single account

In order to facilitate teamwork within specific account types, we have introduced the sub-account function, which, for example, allows employees to manage interactions with customers more effectively.

Launch native push notifications

We have implemented a new native notification system that allows you to receive information directly on your computer or phone screen. After user acceptance, news will be displayed on devices, allowing even faster access to the content.

2023

December, 2023

Possibility to increase offers at any time

We provide an easy-to-use offer refresh module. Refreshment is completely free once every 30 days. Faster refresh with Merkandi points payment is also available. Refreshing offers is a simple and effective tool to increase the visibility of offers!

November, 2023

Possibility to create offers before activating the sell option

The company verification time depends on many factors. Therefore, in some cases it may be extended up to two weeks. We have changed our internal system and now users can add their product range while the Merkandi team verifies the company. After positive verification, all offers will be automatically published.

October, 2023

Adding information to which countries the seller ships + free shipping

International trade is becoming easier and... cheaper. That's why we've added the option of defining which countries the seller sends to and the ability to define free shipping to countries selected by the seller, along with the ability to define the threshold amount at which free shipping is offered.

September, 2023

Merkandi reaches the speed of light!

After over a month of hard work, we can boast that the website has accelerated by as much as 70%. Page loading time has decreased dramatically, making browsing the site even more enjoyable. See for yourself.

Top searches and new promoted offers section

We have implemented a new section for the most popular searches and with them numerous visual changes. These include a new section: Hits of the week and Top offers from the category. Merkandi has become more visually attractive and even easier to use.

Knowledge base import/export

International trade is not the easiest thing. Additionally, searching for information about trade rules, customs duties, etc. for each country can be time-consuming. To save your time, we have prepared a summary of information for most countries of the world so that country borders cease to be a problem in international trade.

August, 2023

Report an offer

The product is not original? Information missing in the offer? Or maybe the price is out of date? To ensure the highest quality of content on the website, we provide our users with the opportunity to submit offers.

July, 2023

Search suggestions

We are implementing a simpler search system on our website. From now on, when you enter a phrase in the search field, the system will suggest categories, the most popular tags and the most matching products. This makes searching easier and finding the right products even faster.

Ordering products

Trade always involves contact with the customer. One of the most frequently reported problems are endless conversations with buyers. To reduce the number of messages exchanged and increase sales, we are introducing a system for ordering goods with a basket. Now ordering is simpler and more intuitive from the buyer's point of view, and the seller receives an order ready for execution.

June, 2023

Seller onboarding

Full seller details such as payment methods, shipping methods, opening hours, etc. should be standard. To ensure that each seller has a fully completed profile, we have implemented seller onboarding. Completing the data will result in fewer unnecessary inquiries from buyers and more interested parties.

New, better and faster import of offers

We have prepared the import of offers completely anew. Now it is faster, simpler and more intuitive to use. We hope that the growing number of users using this module will be able to add and update their offers even more easily.

May, 2023

Publication of offers - even easier

From now on, we take care of everything on Merkandi. Each listing can be published in just one version, and we'll translate it into all the others. International trade just got easier.

Faster, simpler filters and sorting

We have introduced a number of improvements to the filters - from now on they are sorted according to the number of offers owned, we have made it easier to navigate to subcategories and how fast they work. In addition, we have implemented the ability to sort offers by price and date of adding.

April, 2023

Onboarding for buyers

On Merkandi, offers are the most important. We have introduced an onboarding process that allows the user to select the categories and product groups that interest him, and then receive a newsletter with offers perfectly tailored to his interests.

Renewable subscriptions now on Merkandi

We have used a new, more convenient way of managing your subscription. From now on, for monthly subscriptions, the subscription amount will be charged automatically until canceled. Now everything is even simpler.

March, 2023

Merkandi's activities in the field of sustainable development

Merkandi is a platform that has been focusing for years on the sale of surpluses, liquidation, end-of-series, etc., i.e. preventing the waste of goods. In order to promote this idea and educate the public, we have created a dedicated subpage containing a report on our activities in this area.

A section of slopes with a more relevant set of offers

We have made changes to the mechanism that categorizes offers into the stock section. From now on, offers containing a set of carefully selected keywords will appear in this section, which will reduce the number of unsuccessful offers and increase the number of unique opportunities.

February, 2023

Product discounts are now here!

From now on, every time the wholesaler changes the price of a product to a lower one, it will be marked in the offer as a promotion along with the new and old prices.

January, 2023

Increase sales with quality indicator

We have introduced a new functionality - an offer quality indicator, thanks to which each seller can interactively improve their offers and, as a result, → sales. The indicator ranges from 0 to 100, with a score above 85 indicating a high-quality offer. We invite you to test the functionality!

Sign up cards for easier payments

From now on, every user who has ever paid for a service on Merkandi using a credit or debit card will be able to choose the saved card the next time they pay.

Directions to the warehouse

We have introduced a larger map in the wholesale profile, which is more visible and readable and contains a very important change - it has the ability to designate a route. Scheduling a visit to a retailer has never been so easy.

2022

December, 2022

Access to borderless wholesale offers

We have translated all offers on the website into all available languages. Thanks to this, every user, regardless of the language or language version of Merkandi, will see the same set of offers for purchase. More offers = more customers for wholesalers!

Improved message module and response indicators

One of the key elements in international contacts are e-mails. We have improved the module to make it easier to use, and also introduce a new feature - indicators. We will highlight sellers who respond to all messages and do so as quickly as possible.

November, 2022

Merkandi available in 6 new countries!

To meet the needs of users and visitors, we are launching Merkandi in 6 new languages: Danish, Croatian, Norwegian, Estonian, Finnish and Slovenian. New countries mean newer business opportunities for both buyers and sellers.

October, 2022

Mobile version even easier to use

We have introduced a number of UX and UI improvements to make using Merkandi on mobile phones even simpler, faster and more enjoyable. Additionally, in the coming months we will be working on the user panel, which will have a direct impact on positive rejections from current customers.

September, 2022

Merkandi is accelerating again

We have implemented a number of fixes to speed up the platform. Starting from photo optimization, through corrections that make selected pages load up to 60% faster. Browsing through new offers has never been so fast.

August, 2022

Artificial intelligence in action

We are entering a new era. We have implemented the improvement of offer titles using artificial intelligence. AI will ensure that titles are better suited and more attractive to customers

Best deals higher on the list

We have implemented a system of higher positioning of the most popular offers. From now on, the best offers will be even higher on the lists so you can reach them even faster!

July, 2022

We create guides to make using Merkandi even easier

We have created the first guide on adding offers on the platform. In graphic and text form, along with tips on how to list offers that sell. This is the beginning of a series of materials to make using our platform even easier.

June, 2022

The new, better search engine is here!

We have implemented a new search engine that has a number of advantages. It is much faster, returns more tailored search results, is resistant to typographical errors and can conjugate words. Now, thanks to the new search engine, it is even easier to find the products you are interested in!

May, 2022

We are looking for investors

The Merkandi platform is growing stronger, gaining new users, Sellers and Buyers, and our ambitions are growing along with their needs. That is why we are looking for investors who will help us accelerate the implementation of our vision - wholesale trade that is simple, publicly available, intuitive, safe and international. Do you want to become part of this revolution?
Write to us

We are setting out to conquer new markets

We believe that wholesale trade has no borders. In our mission to connect contractors from all over the world, we strive to simplify international trade and set out to conquer new markets. We have launched a pilot program addressed to Arab countries, in which we present the platform to new Sellers and Buyers. The result of these activities will be an even wider market and more business partners for you!

April, 2022

New contact channel for all visitors - Live Chat

So far, chat on the website was available only to registered users and in selected sections on the platform. Due to the fact that we understand how complex wholesale trade can be and how many questions may arise, we launch a chat for all visitors.

We are testing a new account type - Premium PLUS

To meet the needs of users, as part of the promotion, we activated a new type of account as a test, which, in addition to a number of benefits of the PREMIUM account, also has three services: Contractor Verification, Product Search and Certificate of Credibility. This is another step on the way to best matching our services to the needs of our clients.

New Freemium Account for Sellers

We have created a new account type for Sellers - FREEMIUM. From now on, new undecided Sellers have the opportunity to discover the potential of Merkandi without obligations.

March, 2022

New forms of payment for Merkandi services

We have launched two additional payment methods that our users asked about - Apple Pay and Google Pay. These new, instant and easy methods will speed up the payment process.

February, 2022

We improve communication

We have set ourselves the goal of the best possible communication with our users.

This process begins with registration and here we have implemented a series of educational messages about Merkandi and the services we offer. This is a small step towards improving our platform and a big step towards simplifying the message, making the platform intuitive and transparent.

January, 2022

Operations Department

Due to the growing needs of our users, the Customer Service Office has been transformed into the Operations Department.

We create a team of the best experts with broad competences to ensure the best possible quality of service for our clients and their satisfaction. All this so that our employees have greater competences and can satisfy the growing number of customers even more.

2021

December, 2021

We are introducing a customer satisfaction survey

We have launched a cyclical Net Promoter Score (NPS) customer satisfaction survey to even more accurately determine the quality of our services and directions of development/changes.

November, 2021

We are starting with "Packages for business"

The full offer of "Business Packages" has been launched, which has met with great interest from the very beginning.

Because everyone likes promotions, and November is favorable for this, we ran the LongBlackWeekend campaign, which allowed our customers to save 30% on registrations and extensions. We ran the LongBlackWeekend campaign with incredible success.

We ran the LongBlackWeekend campaign with incredible success.

October, 2021

We will soon be introducing "Business Packages"

After months of preparations, we are close to presenting "Business Packages" to our clients, i.e. sets of professional services supporting wholesale trade.

For this purpose, we have prepared a pre-sale of the service with an attractive promotional discount.

August, 2021

Everyone about everything or each individually?

We are preparing to implement a personalized experience on the website, i.e. we listen to the needs of the individual user and prepare the presentation of only the content that interests him.

July, 2021

Improved CSV and XML import system

We know that time is money, which is why we have introduced changes to the CSV and XML import system. Now it is even easier and more intuitive for the user, which will definitely improve the quality of using the website.

May, 2021

New layout, new experience on the mobile version

According to the recommendations of users and User Experience specialists, we have launched a new Merkandi website. A new website layout in the desktop version and completely new experiences in the mobile version are just some of the conveniences for our users.

April, 2021

New managers - Customer Service and Sales

Rapid foreign expansion and considerable interest forced us to expand the Customer Service Department and create a new Sales Department. A natural process was to hire managers to manage the above-mentioned departments.

March, 2021

Ebook - A practical guide for every wholesaler

When buying and selling goods becomes more and more accessible, price, quality and margin constitute an advantage over the competition. We have prepared a book that will help you learn how to buy the best, highest quality goods at the lowest price.

January, 2021

Merkandi sets out to conquer another 7 countries

It's official! We eliminate further boundaries of wholesale trade and open new opportunities for your business. We are entering 7 new countries with 7 new languages, increasing the number of potential customers and wholesalers.

2020

November, 2020

Notification about promoting offers

Did you know that Merkandi promotes selected offers on the website? From today, if you are among the people whose offer we have promoted, you will receive a notification.

Do you have the goods? We have a buyer!

If one of our buyers adds a purchase offer for products that are in your offer, we will notify you by e-mail! We are launching a new newsletter aimed at increasing sales to wholesalers and offers to buyers.

October, 2020

Possibility to share data with sellers

If you agree, your contact details will be visible to wholesalers with whom you correspond. This will make it easier for wholesalers to contact you.

Successful transaction? Ask for a comment!

You are only one click away from receiving a positive comment after a successful transaction, we will do the rest for you!

September, 2020

You'll never miss an opportunity again!

From now on, you can follow your favorite categories, searches, etc. It doesn't matter if you are looking for a product that is currently out of stock or you are looking for the best price - you will never miss an opportunity again.

Pay only to verified account numbers!

Sellers have the option to verify their bank accounts. Thanks to this procedure, we increase the security of transactions among buyers. Merkandi says stop to criminals!

August, 2020

New visual identification and registered trademark

We have made two important changes to Merkandi. One of them is the official registration of the "Merkandi" trademark throughout Europe. Therefore, we also decided to refresh our visual identification. We are introducing a more modern and simpler logo in line with current trends.

Revolution in the news module!

We have introduced a refreshed look for threads and messages. From now on, it looks similar to conversations on well-known social networking sites. Additionally, we have also included detailed information about your interlocutor and a list of the products discussed in the conversation along with their preview.

See the most important details of the offer without entering it!

In the case of offer listings, after moving the cursor over the photo of the offer you are interested in, a box will be displayed containing most of the information necessary to assess its relevance.

July, 2020

Quickly locate an offer that requires your special attention

An offer that does not meet our offer publication regulations will be marked with a transparent flag in the language version in which it was published.

We are once again increasing the security of your account

We make sure that your contact details are not changed in an unauthorized manner.

Publishing your first offer? You can count on our help!

Because we care about our sellers and ensure the highest quality of published offers, we will be happy to provide you with the necessary advice if your offer differs from our standards.

June, 2020

Edit automatic translations!

We have translated your offer automatically and you would like to improve it? Now it's possible. The content of automatic translations is available to you in the same way as the content you include in your offers.

Easy and quick publication of similar offers

Do you sell a lot of products that are similar to each other? From now on, you no longer have to complete the same description every time, because you can copy it from your other offers.

May, 2020

New inbox organization

Do you receive or send a lot of messages and have trouble categorizing them? From now on, you can move messages to several thematic directories.

Activity bonus for new sellers

Publish your first 10 offers and receive a package of points to use to promote your offers!

April, 2020

Sneak peek of new offers in your favorites

We have redesigned the list of your favorite offers so that you can quickly reach them. This is another long-awaited and necessary change that makes using Merkandi even more convenient and intuitive.

Recently viewed offers

You were browsing Merkandi and came across an interesting offer, but... which one was it? The new panel allows you to save a list of recently viewed offers so that you never miss the most interesting ones.

March, 2020

Purchase offers for unregistered

From today you can add a purchase offer without registration! This new functionality will result in a greater number of purchase offers, and therefore greater sales opportunities for wholesalers on Merkandi. We invite you to publish purchase offers!

Notifications about changes in e-mail address and login method

Security on Merkandi is one of our main priorities, so from now on, if the login method is changed (disabling and enabling two-factor login) and changing the e-mail address, each user will receive an appropriate notification from us. Nobody will ever make changes to your account without your knowledge again!

February, 2020

Notifications about new wholesalers

Every day we verify new wholesalers that offer interesting goods for sale. From today you can turn on such notifications and stay up to date with new sellers on Merkandi.

We fulfill the wishes of our users!

We provide the ability to refresh offers once every 14 days and to set offers as a "permanent offer". Thanks to this, your offers will be automatically refreshed. The refreshed offer goes to the top of the offer list, thanks to which it will become more popular again!

January, 2020

Promotion packages - more benefits for a lower price.

Due to numerous questions about this functionality - we have prepared it for you! From today you can promote your offers in many places for a lower price. Check it out in your user panel today!

2019

December, 2019

We increase the security of your account.

We are implementing two-factor login, which will significantly increase the security of your Merkandi account. Thanks to the fact that two-factor login is set by default on user accounts, Merkandi is one of the security leaders in the wholesale market.

November, 2019

Translation of all offers - offers in any language version

From now on, you can find virtually all offers in all languages. We have translated them for our users to eliminate language barriers and allow everyone to access an even larger catalog of offers at the most attractive prices!

Section with the best offers and wholesalers

Have you ever wondered which offers and wholesalers are the most popular? We have just created a section where you can track such a ranking. You can use this information to tailor your assortment to the needs of your customers and to better understand market trends.

Information about the moderated offer

Did you already know that our team moderates your listings on a daily basis to increase their appeal, reach, and search ranking? From today, in your user panel, you will be able to see which of your offers have been moderated and which are still in the queue waiting for editing.

Notification of ending promotion promotions

From now on, after the option to highlight your offer expires, you will receive a notification with information about its effects and the possibility of extension.

October, 2019

New notification options and settings

Too many notifications? Or would you like to change the notification channel? From now on, you can choose between Push Notifications/E-mail notifications and declare which notifications you want to receive.

We are adding more currencies!

Due to numerous requests, we are launching new currencies in which you can pay for Merkandi services: DKK, NOK, RON and SEK. More currencies mean more possibilities.

September, 2019

Merkandi at the international IAW fair in Cologne!

During IAW, one of the most important wholesale trade fairs in Europe, our stand was visited by many of our current users, as well as many entrepreneurs from all over Europe. There were a lot of impressions, we gained new experience and heard many warm words from customers.

New payment method now available!

We meet your needs. From now on, you can pay for our services in UAH, RUB currencies and in the form of a local payment. Спасибо!

We are getting ready for great promotions

Discount codes have arrived on Merkandi. From now on, we will create promotions for you, thanks to which you will be able to save by purchasing Merkandi

August, 2019

Decide who you send a message to

You can decide to whom you should send an inquiry about the goods listed in the clipboard.

Additional notification channel

Possibility to send notifications via Facebook Messenger.

July, 2019

Best deals higher on the list!

We have introduced an innovative algorithm that increases the positions of the best offers. The following are taken into account: offer popularity, number of inquiries, offer quality, and seller's score. From now on, finding the best offers will be even easier!

June, 2019

Pay for Merkandi services in your currency

We have introduced the ability to choose the payment currency for services on Merkandi. From now on, you choose the currency in which you want to pay us.

Price conversions in each offer

You don't know the exchange rate between pounds and dollars? Or maybe you don't want to count? For your convenience, we have introduced currency conversions in the offers so that you no longer have to count and wonder whether the offer is attractive for you!

We are launching the Belgian version.

Belgio, here we come! We are launching the Belgian version at merkandi.be with the default language: Dutch. New country, new opportunities!

May, 2019

Purchase offers

We have launched a new section where you can post an ad about the product you are looking for. We are sure that in the blink of an eye a wholesaler offering the goods you are looking for at the best price will be interested in it.

Minimum order value, now price

Until now, the minimum order has always been specified in quantitative form. From now on, you can also specify them in amounts. It is a nod to wholesalers and the diversity of ways of doing business.

We are conquering another continent.

Merkandi is primarily an international platform. Today we are launching the Australian version, thus opening new possibilities for our users. Trade without borders is at your fingertips.

March, 2019

We found our way to India.

We are not slowing down! A new language version for a growing group of buyers and wholesalers from India is now available.

Welcome to the Green Island.

We are not slowing down! A new language version for a growing group of buyers and wholesalers from Ireland is now available.

Bună dimineața! We are launching the Romanian version.

We are not slowing down! A new language version for a growing group of buyers and wholesalers from Romania is now available.

Separation of sections with stock offers.

Merkandi is a market leader in liquidation goods, surpluses, end-of-series, etc. To make it even easier for you to access these types of offers, we have separated them into a special section. Check!

Time is money.

We speed up our website so that you can find the best goods faster. Page loading time has improved significantly.

February, 2019

Traditional transfer

You can pay by traditional bank transfer for our services to a bank account available in your country.

New service - product search

Looking for goods is not easy, and price, type of goods, quality and other features are crucial for profitability. Can't find interesting offers? From today we can find them for you!

New product notifications

The offer disappeared from under your nose? Do you want to avoid this in the future? From now on, you can follow selected categories, searches and wholesaler profiles, and we will inform you if new goods appear there.

January, 2019

Information about new unread messages

You will no longer miss messages from contractors! We have improved the way we notify you about unread messages.

Internal messaging system

Have you lost the message thread while corresponding with your contractor directly by e-mail? Never again! In each e-mail we will attach all correspondence in chronological order.

Modification of the special offers zone

We have completely separated browsing special offers from classic sales offers on Merkandi. You will be sure that the offer you are viewing is intended for the selected group of recipients.

Modification of product photo presentation

From now on, your photos will be perfectly framed, regardless of their actual size.

2018

November, 2018

Search engine

We have improved the efficiency and search speed of our search engine. From now on, finding the goods you are interested in will be even easier.

Product verification

You can order inspection of goods performed directly at the wholesaler's warehouse. Our specialist will check it for you and send you an inspection report. This will increase the security of your purchase.

We increase the readability of featured offers

Featured offers gain a new look, thanks to which they will be better distinguished from others, increasing sales potential.

We are improving the appearance of the website on mobile devices

To provide our users with even greater comfort of using Merkandi, we have made a number of corrections in the mobile version of the platform. Thanks to this, operating the website from mobile devices becomes even easier and more convenient.

October, 2018

We are launching a special offers zone

We are launching a new, unique section for special offers. It contains both the most advantageous offers for the sale of goods, as well as those that cannot be publicly available.

July, 2018

Goedemorgen! We are launching the Dutch version

We are not slowing down! A new language version for the growing group of buyers and wholesalers from the Netherlands is now available.

May, 2018

Even faster, even better Merkandi

A full year of work devoted to platform optimization. Everything works faster, more efficiently and safer.

2016

July, 2016

We have a new branch!

Proud of our development, we are opening a branch in Wrocław. New people - new opportunities!

March, 2016

Two new language versions are with us

Turkish and Czech versions are the latest language versions of our platform, which is growing in strength and popularity.

2015

August, 2015

Merkandi looks even better!

A cleaner look, navigation improvements, a friendlier user interface, and much more.

July, 2015

We are launching new versions for two countries

For residents of Austria and Switzerland, we have created separate versions of Merkandi, based on German.

2014

August, 2014

Buona giornata! The Italian language version of Merkandi is now available!

Year 2014

Scientists prove that even... monkeys trade.

2013

November 2013

The Greek language version debuts and our results are getting better and better!

June 2013

We are constantly developing - we are launching a Spanish language version!

April 2013

In China alone, 242 million people shop online!

Year 2013

According to independent reports, e-commerce already accounts for approximately 30% of trade worldwide.

2011

Year 2011

Merkandi has more and more customers from outside Europe!

January, 2011

Launch of the French version of the platform at retourware24.fr (merkandi.fr).

2010

November, 2010

For the first time in history, we record 1,000,000 visits to the platform in one month!

October, 2010

Changing the website graphics and introducing new functionalities.

2009

November, 2009

Launching the English version

New language version at retourware24.com (merkandi.com and merkandi.co.uk). International expansion continues.

October, 2009

German version launched

New language version at retourware24.de (merkandi.de). We are starting expansion into German-speaking markets.

2008

November, 2008

Launch of the Retourware24.pl platform (today's Merkandi.pl) in Poland. We stand out for user verification and stock goods.

Wcześniej

1995 - 2010

There are more and more scammers appearing on the Internet. More knowledgeable traders choose trusted user verification portals.

1970 - 1980

Computers are becoming an essential tool in international trade.

1979

Michael Aldrich invents online shopping.

1290-1900

Trade opens Asian countries and Africa to the world and is also becoming the main cause of dynamic civilization progress.

Antique

The Silk Road is being created, trade brings East and West closer.

XIX century BCE

The Silk Road is being created, trade brings East and West closer.